Privacy Policy

1. Introduction

AI1 Salons ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book appointments, or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide to us, including:

• Name and contact details (email address, phone number, postal address)
• Booking and appointment information
• Payment information (processed securely by our payment providers)
• Medical history and allergies (relevant to beauty and aesthetic treatments)
• Preferences and feedback
• Marketing preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, referring/exit pages, and operating system.

3. How We Use Your Information

We use the information we collect to:

• Process and manage your bookings and appointments
• Provide and deliver our services
• Process payments and manage your account
• Communicate with you about your appointments and services
• Send you marketing communications (with your consent)
• Improve our services and customer experience
• Comply with legal obligations
• Maintain records for health and safety purposes

4. Information Sharing and Disclosure

We may share your information with:

• Service providers who assist us in operating our business (e.g., payment processors, booking systems)
• Professional advisors and medical practitioners where necessary for treatment
• Law enforcement or regulatory bodies when required by law
• Third parties with your explicit consent

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Medical records and treatment information are retained in accordance with UK healthcare regulations.

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us using the details provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. For clients under 16, parental or guardian consent is required for treatments.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: